General Questions

Do you offer refunds?

Unfortunately, we do not.

Can I add more people to my Escape Room?

Yes. When you book the room online, it will close it out, but you can add more people at the door.

Is there parking and do you charge for it?

Parking is in front of the building and free.

Can we take photos/video inside the Escape Rooms?

No, sorry, you cannot take photos or videos inside the Haunted House or Escape Rooms.

Is there an age limit?

There is no age limit at the 13th Hour Haunted House or Escape Rooms.

For the 13th Hour Haunted Hatchets attraction you must be 13 years of age or older. Under 18 must be accompanied by an adult.

What Time Are you Open?

The 13th Hour Escape Rooms run all year, the weekly hours scheduled is below.








Miscellaneous Questions

Can I work at the 13th Hour Escape Room?

Yes, please check the “work here” tab for information on how to apply. You can also email us at to apply.

Can I show up drunk, stoned, and disorderly?

We have the right to refuse entry anyone who is under the influence at any time.
We have rules that must be followed for your own safety in order to provide the best experience possible.

Is there any specific dress code to enter the 13th Hour Escape Rooms?

We recommend you do not wear anything you would not want to get ripped. You will be in dark tight spaces and are responsible for any damages to your clothes. Please no flip flops, loose clothes or high heels.

For Hatchet Throwing: Closed-toe shoes are mandatory.

Can I bring my dog?

Sorry, although we love animals at the 13th Hour Escape Rooms, no pets are allowed.